This Privacy Policy describes how Tetra Cloud Storage collects, uses, stores, protects, and shares information when you use our mobile application and related services.
We respect your privacy and are committed to protecting your information. This Privacy Policy is intended to clearly explain our data practices and your choices regarding your information.
By using Tetra Cloud Storage, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
The information we collect depends on how you use the App and the features you choose to use.
Account Information
If the App provides account creation or sign-in, we may collect information necessary to create and maintain your account, such as:
- Email address
- Account identifier
- Authentication information
- Profile information that you voluntarily provide
- Account-related settings and preferences
This information is used to authenticate you, maintain your account, provide cloud-storage functionality, and protect your account.
Files and Content
When you choose to upload files to Tetra Cloud Storage, the App may access and process the files that you intentionally select for upload.
Depending on the features you use, this may include:
- Photos
- Videos
- Documents
- Audio files
- Other supported file types
- File names
- File sizes
- File types
- Folder information
- Upload and modification information
Files are processed to provide cloud storage, backup, synchronization, organization, download, and sharing functionality.
We do not access files that you have not selected or otherwise authorized the App to access, except where technically necessary to provide a feature you have explicitly enabled.
2. Device and Technical Information
The App may automatically receive limited technical information needed to operate, secure, and improve the service.
This may include:
- Device model
- Operating system and version
- App version
- Device identifiers or app-related identifiers
- Network information
- IP address
- Crash and diagnostic information
- General device compatibility information
This information may be used for security, troubleshooting, performance monitoring, fraud prevention, and improving the App.
3. Permissions
Tetra Cloud Storage requests only permissions or system capabilities that are necessary for the features you choose to use.
Depending on the Android version and features implemented in the App, these may include:
Photos and Media / File Access
The App may request access to photos, videos, documents, or other files when you choose to upload, back up, download, or manage content. Access is used to perform the file operation requested by you.
Internet Access
Internet access is required to provide cloud-storage functionality, including sharing, uploading and downloading files. It is also used to connect to our servers
Notification Permission
If enabled in the App, notification permission may be requested to provide useful notifications.
You can manage notification permissions through your Android device settings.
Network and Connectivity Information
The App may access appropriate network information to establish and maintain communication with our cloud services and to detect connectivity conditions required for uploads, downloads, and synchronization.
Note: The App does not request access to contacts, SMS, call logs, microphone, camera, location, or other sensitive device information unless a specific feature genuinely requires such access.
4. How We Use Information
Information handled through the App may be used to:
- Create and maintain user accounts
- Authenticate users
- Upload and store files
- Download files
- Synchronize files
- Back up selected content
- Organize cloud files and folders
- Allow users to share files where supported
- Provide search and file-management functionality
- Provide customer support
- Detect and prevent unauthorized access
- Maintain service security
- Diagnose technical problems
- Improve application performance
- Comply with applicable legal requirements
We do not use your information for purposes unrelated to the functionality of the App unless otherwise disclosed to you or required by law.
5. Cloud Storage and File Processing
Tetra Cloud Storage is designed to allow users to store and manage their selected files using cloud-based services.
When you upload a file, the file may be transmitted to and stored on our servers or infrastructure used to provide the cloud-storage service.
Your files may be processed for purposes such as:
- Storage
- Synchronization
- Backup
- File organization
- File retrieval
- Sharing when initiated by you
- Security and abuse prevention
- Technical maintenance
We do not intentionally access the contents of your stored files except when necessary to provide requested functionality, maintain security, troubleshoot service issues, comply with applicable law, or perform other legitimate service operations.
6. File Sharing
If the App provides file or folder sharing, you may choose to share selected content with other people.
When you use a sharing feature, information necessary to provide the sharing functionality may be processed, such as:
- File or folder identifier
- Sharing permissions
- Share link information
- Recipient information, where provided by you
- Access or expiration settings
You are responsible for choosing appropriate sharing settings and for ensuring that you have the necessary rights to share the content.
7. Data Security
We take reasonable technical and organizational measures to protect information handled through the App.
Depending on the service architecture, security measures may include:
- Encryption during transmission
- Secure authentication
- Access controls
- Server-side security measures
- Monitoring for unauthorized access
- Security and abuse detection
- Regular maintenance of our systems
We seek to protect your information against unauthorized access, alteration, disclosure, loss, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Sharing
We do not sell your personal information.
We may share or allow access to information with trusted service providers when reasonably necessary to operate the App and provide its services.
These providers may assist with:
- Cloud infrastructure
- Data storage
- Authentication
- Analytics
- Crash reporting
- Security
- Customer support
- Advertising, where applicable
- Technical operations
Service providers may process information only as necessary to provide their services or as otherwise permitted by applicable law.
9. Advertising
If advertisements are included in the App, third-party advertising providers may process certain information required to display and measure advertisements.
Depending on the advertising services used, this may include:
- Advertising identifier
- Device information
- App information
- Approximate location information provided by the advertising service, where applicable
- Ad interaction information
- Diagnostic information
Advertising partners are responsible for handling information according to their applicable privacy policies and legal requirements.
The actual advertising SDKs integrated into the published version of the App should be accurately reflected in the Google Play Data Safety section.
10. Third-Party Services
The App may use third-party services and SDKs to support functionality such as authentication, cloud infrastructure, analytics, crash reporting, advertising, security, or other technical services.
Examples may include services provided by:
- User Acquisition: Google Ads
- Monetization: AdMob (Google)
- Analytics: Firebase , Google Analytics
The actual third-party services used by the published version of the App may differ.
11. Children's Privacy
Tetra Cloud Storage is not intended to knowingly collect personal information from children in violation of applicable laws.
We do not knowingly collect personal information from children for purposes unrelated to providing the App's services.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us at: support@flashstrom.com
We will take reasonable steps to review and address the request.
12. Changes to This Privacy Policy
We encourage you to review this Privacy Policy periodically to note any changes made to the app.
13. Disclaimer
Although we use reasonable security measures, no online service can guarantee absolute security.
Users acknowledge that transmission and storage of information over the Internet involves inherent risks.
Users should use strong passwords, protect their account credentials, and avoid sharing login information with unauthorized individuals.
Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your information, please contact us:
Support Email: support@flashstrom.com
We will make reasonable efforts to review and respond to privacy-related requests in a timely manner.